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Box office and hold rules. The Gatekeeper Ticket Exchange lists resale tickets for twelve upcoming events across six venues. A hold keeps your chosen seats for ten minutes. A hold is not a purchase: nobody pays on this site, and holds are collected at the venue box office on the night.

Box office hours. Monday to Friday, 09:00 to 17:00 UTC.

Hold limits. You can hold between one and six tickets in one section for one event. Each visitor can keep one hold per event. A second attempt for the same event is refused until the first hold has expired.

Sold out sections. A section with no seats left cannot be held. Seat counts rise again when a hold expires.

Changing your mind. Holds expire by themselves ten minutes after they are made. There is nothing to cancel.

Contact. Write to boxoffice@gatekeeper.example.org or call +44 7700 900141 during box office hours. Please quote your hold reference, which starts with TB-GATE.

Accessibility. Every venue has step-free access. Ask the box office for companion seats when you make your hold and we will place them next to yours.

Resale rules. Tickets are listed at face value. We do not allow listings above face value, and we do not accept listings without a booking reference from the original seller.